Guarantee: Not many companies are willing to stand by their claims. At Century Limousine Service we've developed several guarantees to let our customers know we will strive to give them the best of service.
On Time Guarantee: There is nothing worse then wondering where your ride is. Although there can be several factors which lead to this problem, we claim full responsibility for our arrival. Our drivers will be on time or the first hour of your charter is free.
Price Guarantee: Everyone wants a good deal. Although our service is much different than our competitors, we will always attempt to match or beat any price in the market. If you find a price better than ours even after a contract is signed, we will attempt to match it or refund your money.
Quality Guarantee: We guarantee our limousines will be clean inside and out, ready for your charter. If they do not meet your satisfaction, simply notify the driver and contact our office for a 10% discount toward your account.
Driver Quality Guarantee: Our drivers are trained professionals. They specialize in customer service and safety. We take this very seriously. If you are not completely satisfied with your driver please notify our office right away. We will take proper action and apply an immediate reasonable credit.
Customer Service Guarantee: From the moment you pick up the phone to the time your driver arrives, we want your experience to be the best ever. We value your business and appreciate your patronage. If you are unsatisfied for any reason, please notify our customer service manager and we guarantee immediate action will be taken. Thank you.